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Privacy Policy

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Joelle Davis Ceramics

Last Updated: 18 September 2026

Joelle Davis Ceramics is committed to protecting your privacy and handling your personal information responsibly.

This Privacy Policy explains what information is collected, how it is used, how it is stored, and your rights under UK data protection law.

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1. Who We Are

Joelle Davis Ceramics is a UK-based sole trader business offering handmade ceramic products, workshops, and related services.

For any questions about this Privacy Policy or your personal data, please contact:

Email: joelledavisceramics@gmail.com

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2. Information Collected

Depending on how you interact with the website or business, I may collect:

Information You Provide

  • Name

  • Email address

  • Telephone number

  • Postal address

  • Billing and delivery information

  • Workshop booking details

  • Information included in enquiries or messages

Information Collected Automatically

When you visit the website, I may collect:

  • IP address

  • Browser type

  • Device information

  • Website usage information

  • Pages visited

  • Referring websites

This information may be collected through cookies and analytics tools.

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3. How Your Information Is Used

Your personal information may be used to:

  • Process and fulfil orders

  • Arrange and manage workshop bookings

  • Respond to enquiries

  • Communicate about products, services, and bookings

  • Send newsletters and updates if you have subscribed

  • Improve website performance and user experience

  • Meet legal, accounting, and regulatory obligations

  • Prevent fraud and protect the security of the website

I will only use your information where there is a lawful basis for doing so.

 
4. Legal Bases for Processing

Under UK data protection law, personal information may be processed where:

  • It is necessary to fulfil a contract with you

  • It is necessary to comply with a legal obligation

  • You have given consent

  • It is in my legitimate business interests, provided those interests do not override your rights and freedoms

 
5. Marketing Communications

If you subscribe to receive updates, I may send occasional emails about:

  • New products

  • Workshop dates

  • Events

  • News and updates

You can unsubscribe at any time by:

  • Clicking the unsubscribe link in an email, or

  • Contacting me directly

I will not sell your personal information or share it with third parties for their own marketing purposes.

 
6. Cookies

This website may use cookies and similar technologies to:

  • Remember user preferences

  • Improve website functionality

  • Measure website traffic and performance

  • Support advertising and marketing activities

Where required by law, non-essential cookies will only be used with your consent.

You can control cookies through your browser settings.

 
7. Sharing Information

Your information may be shared only where necessary with trusted service providers, including:

  • Payment providers

  • Website hosting providers

  • Email marketing platforms

  • Delivery and courier services

  • Professional advisers where required

These parties are only given the information necessary to perform their services.

I do not sell personal data.

 
8. Data Security

Reasonable technical and organisational measures are taken to protect personal information against:

  • Unauthorised access

  • Loss

  • Misuse

  • Disclosure

  • Alteration

However, no method of online transmission or storage can be guaranteed to be completely secure.

 
9. Data Retention

Personal information will only be kept for as long as necessary to:

  • Fulfil the purpose for which it was collected

  • Meet legal and accounting obligations

  • Resolve disputes

  • Enforce agreements

When information is no longer required, it will be securely deleted or anonymised.

 
10. Your Rights

Under UK data protection law, you may have the right to:

  • Access your personal information

  • Request correction of inaccurate information

  • Request deletion of your information

  • Restrict processing of your information

  • Object to certain processing activities

  • Withdraw consent where processing is based on consent

  • Request transfer of your information in certain circumstances

  • Lodge a complaint with the Information Commissioner's Office (ICO)

To exercise any of these rights, please contact:

joelledavisceramics@gmail.com

 
11. Third-Party Websites

This website may contain links to third-party websites.

I am not responsible for the privacy practices, content, or security of external websites. You should review their privacy policies before providing any personal information.

 
12. Children's Privacy

My products and workshops are not specifically directed at children, and I do not knowingly collect personal information from children under the age of 16 without appropriate consent.

 
13. Changes to This Policy

I may update this Privacy Policy from time to time to reflect changes in legal requirements or business practices.

Any updates will be published on this page, and the revised version will take effect from the date shown at the top of the policy.

 
14. Contact

If you have any questions about this Privacy Policy or how your personal information is handled, please contact:

Joelle Davis Ceramics
Email: joelledavisceramics@gmail.com

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